Privacy policy
1. Who We Are
ONTQWJA INC operates Ontqwja Tools at ontqwjatools.com. This policy explains how we handle personal information when you visit our website, place an order, or contact us.
2. Information We Collect
Information you provide may include your name, email address, telephone number, billing and shipping addresses, order details, account information, and messages or images sent to customer service.
When you use the website, we and our service providers may collect device and browser information, IP address, approximate location based on IP address, pages viewed, cart activity, and interactions with the store through cookies and similar technologies.
We also receive information needed to confirm payments, fulfill orders, track deliveries, and identify potentially fraudulent transactions from our service providers.
3. How We Use Information
We use information to process orders and payments, deliver products, manage returns and refunds, answer questions, provide order updates, maintain accounts, prevent fraud, improve the store, and meet legal obligations.
Where permitted and in line with your choices, we may use information to send product news and offers or measure and personalize advertising. You can unsubscribe from marketing emails at any time. Necessary order and service messages may still be sent.
4. Payment Information
Payments are handled by third-party payment providers. We receive transaction details needed to manage orders, such as payment status and limited payment-method information. We do not directly store complete payment card numbers or card security codes. Do not send these details by email.
5. Sharing Information
We share information as needed with Shopify, payment providers, shipping carriers, fulfillment partners, customer-service providers, fraud-prevention services, analytics or advertising providers where enabled, and professional advisers.
We may also disclose information to comply with the law, protect legal rights, or complete a business transfer, subject to applicable privacy requirements.
6. Shopify Services
Our store is hosted on Shopify, which processes information about visits and purchases to provide and improve its services. When enhanced Shopify services are enabled, Shopify may use information from your interactions with this store, other merchants, and Shopify to provide features such as fraud prevention, personalized services, and advertising.
Shopify and other providers may process information in countries other than where you live. Where required, appropriate safeguards apply to these transfers.
7. Cookies and Advertising Choices
Cookies help the website operate, remember preferences, maintain shopping carts, and understand how visitors use the store. Optional analytics or advertising technologies may be used depending on the services enabled and your choices.
You can manage cookies through your browser and any privacy controls displayed on the website. Blocking essential cookies may affect cart or checkout functions.
Certain advertising-related disclosures may be considered a "sale," "sharing," or "targeted advertising" under some U.S. state laws, even when no money is exchanged. Where these activities occur and the law provides an opt-out right, you may request an opt-out by emailing info@ontqwjatools.com or using the website's privacy controls when available. Shopify-related choices can also be managed through its Privacy Portal.
Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control for the browser or device sending the signal.
8. Retention and Security
We keep personal information for as long as reasonably needed to fulfill the purposes described in this policy, maintain records, resolve disputes, prevent fraud, and comply with legal requirements. Retention periods depend on the information and the reason it is held.
We use reasonable administrative and technical safeguards to protect information. No transmission or storage method is completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain advertising-related uses or disclosures. You may also have the right to appeal a decision about a privacy request and to exercise your rights without unlawful discrimination.
Send requests or appeals to info@ontqwjatools.com. We may need to verify your identity and, where applicable, the authority of an agent acting for you. We will respond within the time required by applicable law. Some information may need to be retained for legal or transaction-related reasons.
10. Children
The store is intended for adult purchasers. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.
11. Contact
Store Name: Ontqwja Tools
Legal Business Name: ONTQWJA INC
Website: https://ontqwjatools.com
Email: info@ontqwjatools.com
Phone: --
Business Address: 18272 CARDINAL LN, GULFPORT, MS 39503, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays